Home / Customer Service / Delivery and Shipping Information
Delivery and Shipping Information
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Sending to country
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New Zealand | Australia | U.S.A / Canada | U.K. / Ireland |
Western Europe |
All other countries |
| Shipping rate 0 - $149 |
$7.00 | $18.00 | $30.00 | $30.00 | $30.00 | $35.00 |
| Shipping rate $150 plus |
$0.00 | $18.00 | $30.00 | $30.00 | $30.00 | $35.00 |
New Zealand
New Zealand customers pay a flat rate of $7.00 on orders up to the value of $149.00
Orders over $150.00 are freight free.
There is no extra charges for rural delivery addresses.
Orders over $150.00 are freight free.
There is no extra charges for rural delivery addresses.
We use Courier Post to send all our orders which is an overnight delivery service (Monday to Friday) but there maybe a few exceptions on times for rural delivery addresses.
Australia
Australian customers pay a flat rate of $18nz.
We use an international airmail service and your order will be tracked.
Delivery time is 6-12 working days.
We use an international airmail service and your order will be tracked.
Delivery time is 6-12 working days.
Rest of the World
USA, Canada, United Kingdom, Ireland and Western European customers pay a rate of $30nz.
Rest of the World pay $35nz.
Rest of the World pay $35nz.
Please contact us if you would rather have a quote for the freight price for an order before ordering.
Import Duty
Depending on your country's regulations there may be an import duty or tax for you to pay before your parcel is delivered. This is beyond our control and this will be payable by you.
Import Duty
Depending on your country's regulations there may be an import duty or tax for you to pay before your parcel is delivered. This is beyond our control and this will be payable by you.
Which Service Is Used For International Orders?
We use an international air service and your parcel will be tracked.
Delivery time is 6-12 working days.
We can ship to P.O. Box (post office boxes) addresses.
We can ship to P.O. Box (post office boxes) addresses.
Which Countries Does Cosy Toes Ship To?
We only ship to: Australia, UK, Ireland, USA, Canada, Western Europe, Asia. If you are unsure if we will send to you please double check with us before ordering. Contact us.
Import Duty
Depending on your country's regulations there may be an import duty or tax for you to pay before your parcel is delivered. This is beyond our control and this will be payable by you.
Returning Your Order.
If your order is not correct or if there is a fault on our behalf we will kindly return your goods at no charge to you. But if you have chosen incorrectly or would like us to swap your order there will likely be a charge to return the products to you.Contact us for more information.
Shopping In Your Currency
Don't forget you can conveniently shop in your currency by selecting the correct currency which is available up in the right hand corner of ever page.